Get in touch
We are here to help you with any questions or concerns you may have about IQOS ILUMA devices and TEREA heatsticks. Please use the following information to get in touch with us.
Our dedicated customer care team is here 7 days a week for you. Monday to Friday 8am to 10pm Saturday and Sunday 10am to 6pm
Learn More About Heated Tobacco Technology
For more information about how heated tobacco technology works and its benefits, visit Philip Morris International.
For a detailed review of our products, read the TechRadar review of IQOS ILUMA.
Looking for alternatives? Explore other heated tobacco products on WebMD.
Ready to start your journey with IQOS?
Compare IQOS ILUMA Devices to see which device is right for you.
Discover the IQOS ILUMA range
Compare IQOS ILUMA Devices to see which device is right for you.
IQOS ILUMA ONE
Affordable, all-in-one.
IQOS ILUMA
The icon, upgraded.
IQOS ILUMA Prime
Advanced, inside-out.
IQOS ILUMA™ Heated Tobacco Devices are designed to be used only with TEREA™ sticks. More information on iqos.com. Do not ingest or
disassemble TEREA™ sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.
